About DonQX
DonQX (“Don Quixote Explorer”) is a digital platform that provides data-driven city
comparison tools for people considering relocation within the United States. Our service aggregates
publicly available datasets — including FBI crime statistics, school performance ratings, EPA air
quality data, FEMA natural hazard risk indices, and cost of living indices — and presents them
through an interactive map interface.
Contact Us
Email: support@donqx.com
We aim to respond to all inquiries within 2 business days.
Pricing
DonQX currently offers free access to its city comparison and mapping tools. Premium features may be
introduced in the future. Any paid plans will be clearly described with pricing displayed in US Dollars
(USD) before purchase. Users will never be charged without explicit consent.
Refund & Cancellation Policy
DonQX is committed to customer satisfaction. If you are charged for a premium subscription or feature:
- Refund requests: You may request a full refund within 14 days of purchase by contacting support@donqx.com.
- Cancellations: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
- Processing: Approved refunds are processed within 5–10 business days and returned to the original payment method.
Privacy Policy
DonQX respects your privacy and is committed to protecting your personal information.
Information We Collect
- Account information: Email address and display name (or information provided via Google sign-in).
- Usage data: Anonymized analytics data such as pages visited and general device/browser information.
- Payment information: Payment processing is handled securely by Stripe. We do not store credit card numbers on our servers.
How We Use Your Information
- To provide and maintain your account and access to DonQX services.
- To process transactions and send related billing information.
- To improve our platform based on aggregated usage patterns.
- To communicate service updates or respond to support requests.
Data Sharing
We do not sell your personal information. We may share data with third-party services
(Firebase for authentication, Stripe for payment processing, Vercel for hosting and analytics)
solely to operate the platform.
Data Security
We use industry-standard security measures including HTTPS encryption, secure authentication
via Firebase, and PCI-compliant payment processing via Stripe.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting
support@donqx.com.
Terms of Service
By accessing or using DonQX, you agree to the following terms.
Service Description
DonQX provides data-driven city comparison tools for informational purposes. Data is aggregated
from public sources and provided “as is.” DonQX should not be the sole basis for
relocation or financial decisions.
User Accounts
You are responsible for maintaining the security of your account credentials and agree to
provide accurate information.
Acceptable Use
You agree not to misuse the service, including scraping, automated data collection, unauthorized
access, or any unlawful purpose.
Intellectual Property
The DonQX name, logo, and original content are the property of DonQX. Publicly sourced datasets
remain subject to their original terms and licenses.
Limitation of Liability
DonQX is provided “as is” without warranties of any kind. To the fullest extent
permitted by law, DonQX shall not be liable for any indirect, incidental, or consequential
damages arising from your use of the service.
Contact
Questions about these terms? Contact us at
support@donqx.com.